Chiang Mai University’s Digital Transformation

30 July 2020

Corporate Communication and Alumni Relations Center (CCARC)

Under CMU’s Digital Transformation project, Chiang Mai University has invested 100 million baht in network infrastructure to create a Hi – Speed Network that is capable of 100 gigabytes per second, connected to the internet via 5 nodes. The network covers every part of the university and there are more than 7,000 wireless network points for users to connect to the ‘Jumbo Plus’ WIFI. Currently the university has more than 1,000 PC computers and has various CO – Working Spaces located in faculties, libraries and student dormitories.

At the hub of this network is CMU’s Data Center which utilizes a Private Cloud storage system and has worked hard to earn the ISO 27001 accreditation. The university’s digital platform supports the university’s Digital and Online Learning goals where students can work together online by using cloud software including Zoom and office 365 and supports CMU’s Life Long Educational College, which aims to increase the opportunity for mature adults to develop their skills and knowledge through online learning.

Digital Transformation has also applied to the university’s management system (ERP for Higher Education) that links the university administration. This system is developed to increase efficiency and improve data integration such as student data (Learners Analytic), and enables improved executive decisions (Division Support System) and future planning for students (Student Life Journey) and is supported by the use of smart business tools (business Intelligence) and Artificial Intelligence.

Technology is an important tool in the development of the university as it increases management efficiency and student learning opportunities while adding quality to the students’ lifestyle and to CMU’s community.